Archive for category Crisis Communications

Is it Fair to Quote Mitt Romney on “Firing?”


There is a great deal of nonsense surround the fairness of quoting Mitt Romney saying “I like to be able to fire people.” Romney defenders scream that this quote is taken out of context and is horrifically unfair. But every quote in every newspaper, TV newscast and political ad is “taken out of context.” It is taken out of the context of a longer speech, interview or conversation.

The issue is whether it is taken out of context in a way that fundamentally distorts the meaning. If, for example, I said “children, you should never walk across busy streets without looking both ways.” And Newsmax quotes me as saying “TJ Walker says that children should ‘walk across busy streets without looking both ways,’” every fair-minded person would conclude that I had been taken out of context in such a way as to fundamentally distort and pervert my true meaning 100%.

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Iowa Caucus: Mitt Romney Wins Squeaker Over Rick Santorum. Mike Bako on Headline News


Mike Bako on Headline News:

It came down to a razor-slim margin of votes Tuesday night (January 3) between former Massachusetts Governor Mitt Romney and former Senator Rick Santorum.

Romney came out on top after running in a tie with Santorum at 25 percent of the vote for much of the night, winning the Iowa caucus by only eight votes with north of 122,000 voters turning out.

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MLB institutes dress code for media: Mike Bako on WOR Radio with Rita Cosby



Major League Baseball created and passed a dress code for members of the media on Tuesday, putting the guidelines in writing on the second day of the Winter Meetings in Dallas.

The guidelines are the first of its kind among the four major North American professional sports leagues (MLB, NFL, NBA, NHL) and implements a standard of dress for media members. It is an attempt to maintain a level of professionalism during the hot summer months when clothes have a tendency to get skimpier.

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Herman Cain Target of FEC Investigation Demand

December 5, 2011
Cynthia l. Bauerly
Chair, Federal Election Commission
999 E Street, NW
Washington, DC 20463

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Florida Welfare Drug Tests: Unconstitutional? TJ Walker On RT TV


TJ Walker debates on RT TV with Thom Hartman about the new bill that will require individuals in FL on welfare to take a drug test.

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Doing The Math On Obama’s Poll Numbers: TJ Walker On Saudi Arabia TV


TJ Walker, Managing Editor of The Daily National, takes an in-depth look at the meaning of President Obama’s record low poll numbers.

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Obama’s Report Card For Last Night’s Jobs Speech


President Obama’s speech last night earned a lot of buzz before and after he made his case for a one-year $450 billion jobs bill he wants passed. So how did the president do from a presentation perspective in making his case before the American public, press and his political peers? The answer:

Style: A+. Obama is still the coolest cat in the room and he walks and talks with great confidence.

Passion: A+. Obama spoke more forcefully and with greater passion than he has in a long time.

Platform skills: A+. Obama is still the master of the TelePrompTer. He is smooth and makes fewer flubs in a year of speeches than George. W. Bush did in the first 60 seconds of most of his speeches.

Civility and warmth: A+. Obama likes everyone and doesn’t have a hateful bone in his body. He is darn likeable and it shows in his speech.

So far, so good.

Policy Impact: F-. This president is either unwilling or unable to package his ideas within a greater narrative, story or philosophy. He didn’t explain his vision of how we got into this financial mess and he didn’t explain why his approach is different or better than the Republicans. Read the rest of this entry »

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University of Miami President Takes To Internet Video For Crisis Communication Announcement

by Mike Bako, Vice President of Media Training Worldwide



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Crisis Communication For Sports Stadiums. What Is The $Price For Fan Loyalty And Safety?


Can violence by sports fans be addressed by legislation?

That’s the hope of a California state lawmaker who has introduced a bill meant to deter violent fan behavior at sports events.

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Christie Shows Leadership And Crisis Communications Skills During Hurricane Irene

http://www.mediatrainingworldwide.com/blog

Chris Christie was a constant presence on the NY and NJ stations this weekend giving constant updates on the progress of Irene and then once it hit how the various towns of NJ were dealing with its effects.

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7 Hurricane Crisis Communications Laws of Success Every Politician Needs to Follow

TJ Walker, Managing Editor of Daily National

1. Be visible locally.

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Crisis Communication Red Alert For University of Miami Football Program: Mike Bako on ESPN Radio -Media Training


Miami Hurricanes Football Rocked By Scandal: Mike Bako on ESPN Radio

SOURCE: US News and World Report

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Paris Hilton Storms Out On GMA. How NOT To Handle A Negative Question


No matter who you are or what the media outlet is you should always be prepared for a negative question. As you can see here Paris Hilton was not.

After some coaching and prodding from her PR team Paris actually comes back out to give a pretty coherent answer. Too bad she did not practice and rehearse the situation in the first place so that she would be prepared.

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Can Rupert Survive?

No! There have been too many cuts and he is bleeding to death. That’s not just metaphorical; one of his employees was just found dead.

Rupert basically has two choices in the coming weeks:

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Does Murdoch’s Apology Measure Up?


This apology would have been a great first step in Murdoch’s crisis communication strategy. Instead, it comes 12 days after the scandal broke and when most people had already made up their minds on whether there was wrongdoing or not.

Murdoch’s legacy will forever be painted with the brush of this scandal. The printed apology he commissioned was heartfelt and sincere but it came almost two weeks into the scandal. The resonance and meaning of the apology would have been greater if this was an immediate reaction and not one done out of being backed into a corner.

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News Corp Under Increasing Attack


In business, reputation matters. It doesn’t matter if you are a large cap, small cap or privately owned. And that’s why the investors of Rupert Murdoch’s Newscorp should be very scared now. They’ve lost $7 billion in market cap in the last week and that may be just the tip of the iceberg.

Earlier this week, the New York Times Paul Krugman wrote that Newscorp should be viewed as more of a criminal organization than a business. Yesterday, Carl Bernstein of Watergate fame wrote that Newscorp is like a mafia organization.

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Postscript to Network Solutions Fiasco

As of 7:30 PM, our PitchingWell.com website hosted on Network Solutions was finally up and running again. See the two previous blog mentions to get the history on this problem.

On the one hand, I’m glad Network solutions finally got our site back. But on the other hand, I still think it’s reprehensible that a company as big and ostensibly as reputable as Network Solutions performs so dismally during a crisis. The Network Solutions blog still says that everything is OK as of 10:44 AM this morning, a demonstrable falsehood. Yes, I finally got them to take my problem seriously. But not every small business customer can afford to launch a multimedia/social media/video jihad against Network Solutions to get their attention as I did. I have delivered a full onslaught of videos, Tweets, and blog posts denouncing Network Solutions for their deceptive practices, and still, they refuse to make a mention of any problems on their blog today or on their Facebook page or any or social media channel.

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Urgent crisis communication message to Network Solutions CEO Tim Kelly


With two of our main sites down because of technical issues on the end of our server host Network Solutions we decided to take to the social media airwaves to fight back.

The next time you unfortunately find yourself in a similar situation do not just passively sit back and wait for things to resolve themselves. You have a voice and way to get your message heard. It is only a few mouse clicks away.

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Why is Network Solutions lying? Network Solutions battered by DDoS attack and now batters its own clients with lies


The fastest way to upset your client base if you are an internet hosting service is to have your system hacked and have all your sites go down.

The second fastest way to upset your client base is to go on social media channels two days later declaring that the problem is solved and everything is back to business as usual but still have clients who have their sites down.

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More Pictures of Rep. Anthony Weiner Escalate Career Troubles

TJ Walker comments on Rep. Anthony Weiner’s scandalous photos and his inability to tell the truth. This may be the end of Weiners career and it doesn’t seem like it will be a graceful exit.

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